Q1 :	What is the minimum age required to be able to rent a vehicle?
R1 :	For a car or a moving van, the minimum age is 21 years. For the minibuses of 15 and 21 passengers, the necessary age is 25 years.
Q2 :	Is it necessary to have a credit card to be able to rent a vehicle?
R2 :	A Visa, Master Card, American Express, or Dinners Club credit card is necessary for any rentals. However, for the rental of equipement, such as blankets, belts, dollys, etc, a deposit in cash can be accepted.
Q3 :	Is it possible to bring back the rented vehicle to the airport?
R3 :	Yes, but there will be fees, Ask for more details to one of our employees.
Q4 :	Can there be more than one driver ?
R4 :	Yes, with the kind of insurance that we have, you can have as many drivers as you want, as long as they are of the required age. (Depending on the type of vehicle) And that, at no extra charge !
Q5 :	Can I transfer the insurances from my vehicle on the rented vehicle?
R5 :	That depends on the duration of the rental and your insurances. Our employees will communicate with the right person from your insurance company, in order to make you save as much as possible. Ask !
Q6 :	If I have a GOLD credit card, do I have to pay the insurance premiums ?
R6 :	Depending on the type of credit card and the type of vehicle rented, certain fees and certain conditions can apply. Please check with your credit cards company for more information on this subject. The insurances on the GOLD credit card only applies to cars and minivans (7 passengers).
Q7 :	Does the credit card have to be in the same name as the driver's ?
R7 :	If the two people are present, we can rent in the name of the person who holds the credit card and register the person who holds the licence as the driver. However, these two people are jointly responsible for the rented vehicle.
Q8 :	What is the deductible on a rented vehicle in the event of accident?
R8 :	On responsible accident, stolen property, vandalism, glass break(s) and hit and run offence, the deductible is as mentioned in the table below: Vehicle : / Deductible : 500$ 1000$ 1500$ Platform Truck   X   24 / 26 feet Cube Truck   X   Minibus for 21 passengers     X Pickup Truck•   X   Aerial Basket Truck•   X   All other non-mentionned vehicles X     It is possible to subscribe to an extra insurance, to cover the deductible. On non-responsible accidents, the deduxtible is automatically 0$.Sur un accident non-responsable; la franchise est automatiquement de 0$: eas long as you have a police report OR a joint report. Ask about the prices of this supplementary insurance to our employees. •It is not possible to lower the deductible to 0$ on Pickup Trucks and Bucket Trucks, because of the possible risks involved.
Q9 :	What are your opening hours ?
R9 :	Day : Opens at : Closes at : Monday 7:00 17:30 Tuesday 7:00 17:30 Wednesday 7:00 17:30 Thursday 7:00 19:30 Friday 7:00 19:30 Saturday 7:00 16:30 Sunday 8:00 12:30
Q10 :	Can I bring back the vehicle after opening hours ?
R10 :	Absolutely, ask our employee when you come rent the vehicle. Certainement. Lors de votre location, un préposé vous indiquera la procédure. Moreover, it is written on the front barrier and inside the small pocket that you had your contract in it.
Q11 :	Can I leave my veahicle at your office when I rent one of yours ?
R11 :	Yes, we have a vast accesible enclosed parking for our customers. However, we cannot guarantee you a place because our clientele is constantly growing and also for the simple reason that we do not control the number of rentals for a day given. ;-)
Q12 :	When do the reservations for the moving period (June and July) begin ?
R12 :	The prices will be available as of March 1st. However if you do not need to know the price, you can make a reservation at any time! On the other hand, a deposit could be required even before March 1st. It is also possible to register in a notification list to receive an e-mail when those prices are available.
Q13 :	And if my questions were not all answered ?
R13 :	Then you can ask us using this form !